Operations Manager

Afura is an Amsterdam based omni-channel retailer showcasing the best of independent and established, contemporary fashion and lifestyle brands. We’re a small team committed to presenting well made products from local and international brands in a laid back atmosphere. We believe in well designed products, capable of having a profound impact on mundane things in life and transcend beyond their sub-culture.

We currently have an open role for an Operations Manager in Amsterdam. Read more below!

Your role

As our first Product Operations Manager you will oversee all goods processes and work at the intersection of our brick-and-mortar and online store. You’ll work closely with the general manager, coordinating daily retail operations, optimize inventory and sales strategies, manage staff training, and enhance customer satisfaction. You’ll guide the team, monitor KPIs, ensure compliance, and maintain supplier relationships.

Overall responsibilities

• Warehousing Operations:
  • Manage goods in/out processes, stock processing, inventory control, and order fulfillment.
  • Ensure accurate and timely processing of incoming and outgoing goods.
  • Maintain optimal inventory levels and oversee regular stock audits.
• Team Management
  • Serve as the team leader for all operational staff
  • Delegate tasks among store and warehouse team members, ensuring efficient workflow.
  • Set and monitor KPI’s 
  • Monitor task completion and provide support where needed to maintain smooth operations.
• Third-Party Sales Channels Management:
  • Act as the account manager for our third-party sales platforms.
  • Monitor and optimize performance, addressing issues and ensuring key performance indicators (KPIs) are met.
• Purchase Order Planning:
  • Plan and manage purchase orders for incoming goods, restocks, and product swaps.
  • Coordinate with suppliers to ensure timely delivery and accurate order fulfillment.
• Catalog Management:
  • Oversee the maintenance and updating of product catalogs across all sales channels.
  • Ensure product information is accurate and up-to-date.

Who you are

• You are highly independent and pro-active
• You are able to work in a dynamic environment
• You have minimum 3 years experience in an operational role (ideally within a young and dynamic organization)
• You have experience with ERP systems and project management tools 
• You master the English language fluently and idiomatically — Dutch is not mandatory
• You live in the Netherlands and are able to work here
• You have an affinity with apparel and lifestyle

What we offer

• Room for growth in a small, passionate team
• Ownership of your position
• Pension plan
• Salary based on experience level
• Nice employee discount
• Regular team drinks and store events
• Daily vegetarian lunches, snacks & drinks are provided at our office locations

Start: Immediate
Availability: 40 hours per week
Location: Amsterdam

Interested?

Send your resume and a motivation letter to careers@afurastore.com