Senior Sales Assistant

As a Senior Sales Assistant at Afura, you just know how to work a shop floor. You start conversations with ease, take initiative and jump on any task without hesitation. You have 2+ years of retail experience and the kind of warm, confident attitude that makes people feel welcome the moment they walk in. If you share our love for well-made fashion and lifestyle goods, come grow with our small, highly passionate team.

Start: Immediate
Availability: 24-32 hours per week
Location: City centre of Amsterdam

Responsibilities

  • Drive sales by providing a positive and knowledgeable shopping experience for our customers.
  • Develop and maintain strong product knowledge to assist customers effectively and contribute to staff training.
  • Provide excellent post-purchase customer service, handling complaints, returns, and other customer inquiries efficiently.
  • Keep the store in optimal operational condition by assisting with essential store functions, i.e. inventory control, store security, store maintenance, and visual merchandising.
  • Maintain a clean and organized store environment, ensuring all areas are presentable for customers.
  • Assist with stock deliveries and returns.
  • Conduct regular checks to ensure merchandise is properly stocked and displayed according to brand standards.
  • Handle web orders, including fulfillment and responding to customer requests.
  • Support during in-store events and promotional campaigns.

You Are

  • Proactive, reliable, and a team player
  • Strongly aligned with apparel, lifestyle and the brands we sell
  • Fluent in English; Dutch is a plus, but not mandatory
  • Experienced in retail with at least 2 years on the shop floor
  • Based in the Netherlands and able to work here

Requirements

  • 2+ years retail experience
  • Available for flexible scheduling across weekdays and weekends

Perks

  • Room for growth in a small, passionate team
  • Ownership of your position
  • Pension plan
  • Employee discount

Sounds like you?

We’d love to hear from you! Send us your motivation letter and resume.

We’re open to using AI to work smarter. But when it comes to job applications, we’d really love to get to know YOU. That’s why we encourage you to write your application yourself. A bit of personality and a few imperfections are what make you stand out.